Browse our most frequently asked questions list below to learn everything you need to know!
đź“… Booking & Availability
We recommend booking at least 4 weeks in advance to get the rental you want—especially on weekends and during busy party seasons.
Need something sooner? We can often accommodate last-minute bookings if your item is still available. Just reach out!
Click “Book Now” at the top of the page, choose your rental, select your date, and fill in your event details. A deposit secures your booking—we’ll take care of the rest!
🏠Delivery & Setup
A small travel fee may apply—this is automatically calculated at checkout
Yes! Our team delivers, sets up, and breaks down all rental equipment. You just show us where to set up—we’ll handle the heavy lifting.
Each rental has its own space requirements, listed on the product page. Make sure your setup area is flat, clean, and free of low-hanging branches or wires.
⚡️Power, Safety & Weather
Yes—most rentals need a standard outlet.
Please ensure a power source is within 50 feet of the setup area. If it’s farther away, just make a note during booking or contact us so we can help with alternatives.
For waterslide rentals, a hose must be available and must be able to reach the setup location. If you’re unsure about water access, please let us know during booking so we can make adjustments or suggest alternatives.
We totally understand—weather happens! If rain or high winds are in the forecast, we’ll reschedule your rental at no extra charge.
If you need to cancel for weather, your deposit becomes a credit for a future event.
Absolutely. We sanitize all equipment before and after every rental, and our team is trained to set up safely so you can relax and enjoy.
🧑‍🧑‍🧒‍🧒 Kid & Adult Friendly Rentals
We have something for everyone! Soft play areas are perfect for toddlers, bounce houses are great for kids 3–12, and we offer add-ons like ball pits and games to round out the fun.
Yes! Some of our larger bounce houses are built to handle adults too.
Let us know if grownups want to join in—we’ll help you choose the right unit
đź’µ Payments, Deposits & Cancellations
Yes—a non-refundable deposit is required to reserve your date. The remaining balance is due the day before your event.
If you cancel more than 10 days before your event, your deposit becomes a credit for a future rental.
Cancellations within [X days] of the event may forfeit the deposit unless weather is the reason.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.